Forgotten Password: Please check you email inbox for the subscription confirmation and confirm that your Username and Password are correct. Please note that both Username and password are cASe SenSiTiVe.
Wrong Case: You must enter your username and password the exact same way each time. If you capitalized some letters when you signed-up, you must always capitalize them.
Fraud: We employ a program which watches out for multiple users on the same username and password. If you've found a way to trip our security program, then we've turned off your username until you contact us.
Declined Card: If your credit card was declined upon renewal, your account has been closed. Join again with a updated card.